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Mails trun automatically to read status

Posted on Aug 17, 2009 at 07:12 AM 5 Views

Dear All ,

We are facing one problem in our mail sender adapter. sometimes the mails in inbox turn as read from unread status automatically. We don't know what is the exact resaon. We are using IMAP protocol. Please Help us

Regards

Xi User

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  • author's profile photo Prateek Raj Srivastava
    Prateek Raj Srivastava
    Posted on Aug 17, 2009 at 07:25 AM
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    This could happen when there is some problem in reading those mails. At that moment, for imap cases, the mail is changed to Read status but is not processed. Could you see any error at that time in Communication channel monitoring. Also have a look at SAP Note 1241039.

    Regards,

    Prateek

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