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Missing COPA Documents in BW from ECC

Hello Experts,

We have a situation where we are missing some of the COPA records into BW during the DST time change (both in spring and in fall in the US).

I looked at OSS Note 392876. It says reduce the time from 30 minutes to 5 minutes.

In it indicated that the problem of missing records is solved by increasing the time from 30 minutes to 3 hours.

Our current setting for the COPA data source are

I am confused on which one is correct. The questions are

1) What is the use of this safety interval?

2) Which one is the right value to set to and why?

Your help is appreciated.

Thank you,


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