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Email Open response received after clicking on link

govinda_07
Participant
0 Kudos

While executing automated email campaign using SAP IN365 "Email Open" response is received after we click on one of the link of the email. Ideally if a traceable link is placed in the email content "Email Open" response should be traced back to Hybris marketing system.

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Answers (1)

Answers (1)

Kunal_Bansal
Active Contributor

Hi,

Are you having SAC? 1709 or Cloud 1808?

Thank you.

Best Regards,

Kunal

govinda_07
Participant
0 Kudos

SAP Hybris Onprem 1709 SP01

former_member267312
Contributor
0 Kudos

Hi,

Please have a look at the following help pages:

Track Response to Emails

Using Links in Emails and Email Templates

Hope this helps.

BR

Theo