Skip to Content
author's profile photo Former Member
Former Member

Multi Categorization Values missing in Rule Modeler

Hello All,

I need to create a Rule using the Multi Level Categorization Values. I created the 4 levels of categories in "Categorization Schema" for the Service Ticket. And when I went to create the Rules using ICWC_ORDER:Category I dont see any values there?

Do I need to maintain any setting?

Please Advice,

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Aug 14, 2009 at 04:00 PM

    I could figure out the solution.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.