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author's profile photo Former Member
Former Member

Server Intelligents Agent not installing

Hi Experts,

I am trying to install BOXI 3.1 onto a VM Server running windows 2003 SP2 on 64 bit. We have a database already set up on anther machine SQl 2005 and have setup the ODBC connetion (SQL server)using the 32 bit ODBC driver. It has tested correctly. The install goed well until the end where I get an CMS error that 'The Central management Server has failed to start. Press retry to Retry to attempt to start it again or cancell to skip any actions dependendent on the Central Management Server STW00213". Click retry and same error click Cancel and install completes. Open CCM and the SIA is not there. Nothing in the log file to point to any error. Any ideas as to why this is happening. It has happened on two installs. I am logged in as the Local administrator and have also tryied as a Domanin administrator. Same error. My thoughts are that it has something to do with the ODBS connection not talking with the SQL server but am open to any suggestions.

Thanks,

Garth

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    author's profile photo Former Member
    Former Member
    Posted on Aug 12, 2009 at 10:53 AM

    Hi,

    can you please check under the <BOBJ installation directory>\BusinessObjects Enterprise 12.0\logging for files containing addtional error messages which are generated during the installation?

    Regards,

    Stratos

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 12, 2010 at 02:06 AM

    The was a problem with Server permissons. While it appeared as if my user was an Admin user but he was not.

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