Error in F110 execution

[Former Member]

Hi all,

I have posted a customer invoice ( posting key is 01 ) and a document through FB01 ( posting key is 11, which is customercredit memo ) to same customer.

and have same payment terms.

Now i want to do the zero settlement of these two documents ( outgoing and incoming documents) by F110.

but when excute F110, getting error message for customer invoice "No pymt possible because items with a debit bal.still exist; see job log".

but the credit memo got selected for payment.

and both the documents have same baseline date. and run date of F110 is greater then baseline date.

Thanks,

Shwetha

[Former Member]

Hi,

If the customer has got debit balance higher than the total of the credits, then the payment will not happen.

Dhara.

[Former Member]

The payment is not possible as the party is having a debit balance is more than the credit balance. Please check the amounts due from and to the party.

[Former Member]

Hi,

Debit balance is not greater then the credit balance of that customer.

but still same error exist.

do i need to configure anything in FBZP?

Thanks,

Shwetha

[Former Member]

Hi

You may exclude the credit memo from payment run via free selection tab. You may use any of the specification like doc type , credit memo etc to identify th erelevant entries and exclude that from run. It will only pick credit balance.

or

Go to edit - proposal- debit balance check and remove the block against the rekevant line.

Cheers

Mukta