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author's profile photo Former Member
Former Member

Warranty claims

Hi all,

Is there any functionality that helps in tracking the warranty claims for the material Procurement .

thanks

KSR

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    author's profile photo Former Member
    Former Member
    Posted on Aug 12, 2009 at 04:10 AM

    No speciic field for warranty in Material master...........

    But we can capture the warranty of material with particular Vendor who providing warranty for that is through.....Purchase info Record.

    we can achieve this by creation of Certification categories for example category as Warranty

    Do the following configration settings for Info record

    step1;

    SPRO-- >MM >Purchasing ->Purchase info record --->Maintain inspection Certificate categories

    Create certificate categoy (W) discrpition warranty

    select relavent chek boxes as per ur requirement -


    Save it

    Step 2------> Maintain info record for material

    ME11-- >Genaral data --->Select Certificate ctagory W as u defined earlier in configration

    Enter certificate number means warranty number in our termonology

    Enter Valid to

    If u want enter country of origon,region and customer tariff number Save

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