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Former Member

problem scheduling webi reports with XI3.1 pending forever


I've got a problem scheduling webi reports with XI3.1 scheduler.

After confiming scheduling job (loggin in with "administrator" user), status remains "pending" forever(using Infoview or CMC).

I tried different job recurrence a modalities (attachment formats, destination user etc).

I also try to add (-javaArgs "Xmx900m,Xincgc,server") wich is the SAP solution found on its portal but it does not work.

I use BO XI 3.1 in Windows 2003 server, after the install I reduced the maximum memory of Java in the tomcat 5.5.2 server from 1024 to 512 because the server never started with the initial size.

Please I need Help.

thanks in advance,


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1 Answer

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    Former Member
    Aug 20, 2009 at 03:07 PM


    I have the same probleme, pending for ever when schedule all my report (Web-I),

    after installing BOxi3.1 and migrate my old system in XiR2,

    FP 1.1 to 1.4,

    I try to recreate job server,

    modify Output

    modify right,


    another idea ?


    best regards

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    • Former Member


      Below SAP solution found found in BOB Forum.

      I applied this solution and now everything works fine !!

      I just add this -javaArgs "Xmx900m,Xincgc,server" in the command line of the server

      Hope this helps:


      Scheduled WebIntelligence reports remain stuck in 'pending' status after installing Microsoft windows patches of April 2009. Restarting the Adaptive Job Server, Central Management Server or Server Intelligence Agent has no effect.

      The Event Viewer logs show the following entry: Unable to start the sub-process (Job Server Child). Cause : Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: jobserverchild (WebIJavaSchedulingService ReplicationSchedulingService, 0, Timeout waiting for Child [4716] to register ([120]seconds).

      Reproducing the Issue

      Install Business Objects Enterprise XI 3.x on a French Windows 2003 SP2 32bits server

      Install the following Microsoft windows update patches of April 2009:

      KB923561, KB925336, KB952004, KB956572, KB959426, KB960225, KB960803, KB961373, KB967715

      Schedule a WebIntelligence report

      The report remains in Pending status

      Business Objects Enterprise XI 3.1

      Windows 2003 SP2 32bit (French)

      Microsoft windows patches of April 2009


      With Microsoft windows patches of April 2009, the maximum Heap Size for java processes has been reduced to under 1000MB.


      Apply the following steps to fix the issue:

      Launch the Central Management Console

      Select Servers

      Right click on <server_name>.Adaptive Job Server and select Properties

      Add the switch -javaArgs "Xmx900m,Xincgc,server" in the command line of the server

      Click on Save and Close

      Restart the <server_name>.Adaptive Job Server

      Regards .


      Edited by: samouber on Aug 21, 2009 2:54 PM