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author's profile photo Former Member
Former Member

What is the deference between the service part items and sales item?

Hello All

I found two scenarios for service order, one contains service part items and this will not create a sales order in R/3 and the other one contains service items and this one will not create a sales order R/3, still I am not able to realize the deference between the sales items and service part item so I can put the sales items as service parts so no sales orders in R/3 will be created and the confirmation will issues the sales items

I need a clarification with examples if possible

Thanks in advance

Jacopo Françoise

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    author's profile photo Former Member
    Former Member
    Posted on Aug 12, 2009 at 03:20 AM

    Hi

    If the Service Employee is taking the material to Customer site it has to be entered as Service part items.

    If the material needs to be shipped to customer then you enter that as Sales items. A sales order is crated to take care of shipping and delivery.

    Hope this helps

    RP

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    • Former Member Former Member

      Hi

      you can control this by item category determination:

      1. First maintain the item category group (e.g. NORM) on material

      tcode commpr01

      2. Now maintain item category determination for sales and service

      Sales Order > Item cat group (NORM) > Item cat (TAN)

      Service Order > Item cat group (NORM) > Item cat (SRVM)

      Hope this helps

      RP

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