I have custom workflow for organization management. The workflow takes information from e-forms(notifications) and updates the infotypes.
The step which updates infotypes is run as background step.However in some cases the workflow gets stuck up in this step.
This happens irregularly (once or twice in a month).
On processing these workflow instances using SWPC , nothing happens and the workflow remains stuck up in the same step.
Also checked for dumps but nothing available under WF-BATCH.There is no regular pattern for occurance of these instances.
Can you please suggest what can be the possible cause of them getting stuck up in the background task.