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Former Member
Aug 11, 2009 at 09:25 AM

Create complaint with reference to external transaction

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Hi,

When I tried to create complaint in transaction in crmd_order, the BADI which is assigned in SPRO configurations is not getting invoked. Am going in the right path ?

My requirement is that in transaction crmd_order in that tab transaction details, the drop down in object type should contain external object type and when we select that the corresponding invoice line item details from R/3 should be available. I tried to implement BADI CRM_COPY_BADI_EXTERN. Is this the right one for this ?

Please help