We have a SRM 5.0 server with intergrated ITS.It is 64 bit platform and 8 GB RAM.
The SRM application that we use via web-browser is very slow.
Example 1. When user clicks on describes the requirement and then when he adds to Shopping Cart
Requiremnet added being loaded <===== Takes a long time
Also I have set the parameter for ITS em/global_area_MB to 900MB and MaxHtmlPPs to 400slot but there is no imporvement.
Also we have checked the DB hit ratio that is around 90%.Any idea were would be wrong.
Any approaches/suggestions to debug the slow response and improve on it.