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Former Member
Aug 10, 2009 at 09:37 PM

AMI (Advanced Metering Infrastructure) functionality in CRM 2007

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Hi Gurus,

Do we have AMI A(dvanced Metering Infrastructure) functionality in CRM 2007 ?

Actually one of our client is having CRM 2007 and wants to test the AMI functionality in Interaction Center Web Client

in CRM 2007. They are not sure whether CRM 2007 also support AMI and if yes to what extent.

Is there any SP avaible to get this functionality.

Post of the presentation available in the net is mentioning CRM 7.0.

Any help/information in this regards will be appreciated,

Thanks,