Error in pick and pack manager

[lucas_fischer]

Hello all,

I've got a strange error that I am hoping someone can help me understand.

I have two items we'll call them A and B, and this is my process

Create Sales order for item A, move through pick and pack process to delivery, no issue.

Create Sales order for Item B, move through pick and pack process to delivery, no issue.

Create Sales order including both Item A and Item B, move through pick and pack to delivery, error

"Partial Delivery Not allowed for this order"

All items are in stock and avaialble, partial deliver is not allowed, but I am not trying to partiall deliver.

I am attempting to deliver the full amount and it will not let me do it from pick and pack.

As a work around, I am able to deliver from the Pick list, from the order, and can do a 'copy from' on a new delivery and these all work.

I just can't deliver the order from the Pick and pack manager 'picked' tab.

Any ideas?

kind regards,

Lucas

[JesperB1 · Accepted solution]

Hi Lucas,

Make sure that you deliver all rows of all base documents, not just some rows, even if those rows are fully delivered this error will come.

Jesper

[lucas_fischer · Accepted solution]

Jesper,

Thank you for your reply.

The sales order is the only base document.

there are only two items on the sales order, quantity of one each.

regards,

Lucas

[jitin_chawla · Accepted solution]

Hi,

In Order to deliver the order from the Pick and pack manager 'picked' tab, please change the display from Detailed to Summary type and then see if you can perform the Delivery or not.

Hope it is going to help you.

Kind Regards,

Jitin Chawla

SAP Business One Forum Team

[lucas_fischer · Accepted solution]

Thanks Jitin,

That worked perfectly, I still do not understand why though.

regards,

Lucas

[jitin_chawla · Accepted solution]

Hi,

The reason why you would be able to create a delivery document is the difference in display type

Detailed : detailed displays row wise Sales Order and the Quantity to be delivered.

Summary : summary displays document wise Sales Order and Quantity therein.

As the Sales Order does not have the option of "Allow Partial Delivery" selected, you will only be allowed to select the complete document to create a delivery and not per row (even if all the rows are selected for that Sales Order).

Kind Regards,

Jitin

SAP Business One Forum Team

[lucas_fischer · Accepted solution]

Thanks again Jitin that makes perfect sense.

kindest regards,

Lucas

[Former Member]

Hi!

Please do this steps and let me knw !

1. Create sales Order for Item A and B. (select the warehouse which is having instock / also Available should high or equal)

2. Open Pick and Pack. select open sales orders

3. Release the SO

4. Open Pick List. Inventory > Pick and Pack > Pick List

5. Type the Pick Qty on tht window and add the Pick List

6. Open Pick and Pack Manager, select Picked option

7. Select the Check box and Do Delivery .