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author's profile photo Former Member
Former Member

CCMS alert notification - sending an SMS on a mobile number.

Hi,

We have set up central CCMS alert monitoring for the systems in our landscape.

Now we want an auto reaction method which can send an SMS to a specific mobile number.

Can it be done using any existing auto reaction method or we need to develop a program in ABAP

specifically to achive this functionality ... ?

We want some reaction method which can respond to the color change in the CCMS alert monitoring attributes .

For eg - as soon as the color value in the alert is set as red , the sms should be triggered.

has anyone achieved this type of functionality .

It would be realy helpful.

Thanks in advance.

Regards

Prince .

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Aug 10, 2009 at 11:21 PM

    seems to be helpful for you

    Note 617547 - RZ20: Sending alerts as mail and SMS

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 10, 2009 at 11:37 PM

    SAP Alert Management (ALM) functionality comes into play when business-critical problems occur. Within ALM, conditions for critical situations are predefined. When an alert is triggered in ALM that meets these conditions, responsible or interested parties are determined and informed immediately you need to configure SCOT accrodingly. please check this link:http://help.sap.com/saphelp_nw2004s/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm

    Scenario 1)

    As of Release 6.20, you can send and receive fax and SMS or paging messages using SMTP. These are packed in e-mails for this purpose. please check Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP

    Scenario 2)

    Starting with the SAP Web Application Server 6.20, it is possible to transfer pager and SMS messages via HTTP to a third-party software or to a pager/SMS service provider please check Note 455142 - SAPconnect: Configuration paging/SMS via HTTP.

    Note 455127 - E-mail (SMTP) in different SAP releases

    Note 455129 - Paging/SMS in different SAP releases

    Thank you,

    Shyam

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