ESS Personal Data: RFC_ERROR_SYSTEM_FAILURE exception

[Former Member]

Hi,

We are on EP7.0, ESS 603 SP 18.

While accessing the Personal Data link in Personal information of ESS, we are facing RFC_ERROR_SYSTEM_FAILURE exception.

Using external debugging option, it was found that for other services(Bank, Address) the function module Hrxss_Per_Cleanup gets the value for variable: XSS_ADAPTER as , but in case of Personal Data the same function module shows the value for XSS_ADAPTER as .

The full exception chain is as under:

com.sap.tc.webdynpro.modelimpl.dynamicrfc.WDDynamicRFCExecuteException: Access via NULL object reference not possible., error key: RFC_ERROR_SYSTEM_FAILURE

at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCModelClassExecutable.execute(DynamicRFCModelClassExecutable.java:101)

at com.sap.xss.per.fc.persinfo.FcPersInfo.onCleanup(FcPersInfo.java:641)

at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfo.onCleanup(InternalFcPersInfo.java:922)

at com.sap.xss.per.fc.persinfo.FcPersInfoInterface.onCleanup(FcPersInfoInterface.java:236)

at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfoInterface.onCleanup(InternalFcPersInfoInterface.java:303)

at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfoInterface$External.onCleanup(InternalFcPersInfoInterface.java:547)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.cleanUp(FPMComponent.java:645)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.access$1000(FPMComponent.java:78)

at com.sap.pcuigp.xssfpm.wd.FPMComponent$FPM.exitCalled(FPMComponent.java:965)

at com.sap.pcuigp.xssfpm.wd.FPMComponent$FPMProxy.exitCalled(FPMComponent.java:1136)

at com.sap.pcuigp.xssfpm.wd.BackendConnections.wdDoExit(BackendConnections.java:124)

at com.sap.pcuigp.xssfpm.wd.wdp.InternalBackendConnections.wdDoExit(InternalBackendConnections.java:228)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingCustomController.doExit(DelegatingCustomController.java:77)

at com.sap.tc.webdynpro.progmodel.controller.Controller.exitController(Controller.java:180)

at com.sap.tc.webdynpro.progmodel.controller.Controller.exit(Controller.java:154)

at com.sap.tc.webdynpro.progmodel.controller.Component.exitController(Component.java:251)

at com.sap.tc.webdynpro.progmodel.controller.Controller.exit(Controller.java:154)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.exit(ClientComponent.java:219)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.exit(ClientApplication.java:474)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.destroy(ClientApplication.java:527)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.destroy(ApplicationSession.java:398)

at com.sap.tc.webdynpro.clientserver.session.ClientWindow.destroyApplicationSession(ClientWindow.java:235)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doDestroyApplication(ClientSession.java:1003)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doSessionManagementPostProcessing(ClientSession.java:789)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:264)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:73)

at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:860)

at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.create(AbstractApplicationProxy.java:220)

at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1289)

at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:356)

at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:549)

at com.sap.portal.pb.PageBuilder.wdDoRefresh(PageBuilder.java:593)

at com.sap.portal.pb.PageBuilder$1.doPhase(PageBuilder.java:865)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processPhaseListener(WindowPhaseModel.java:755)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doPortalDispatch(WindowPhaseModel.java:717)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:136)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:684)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.sap.aii.proxy.framework.core.BaseProxyException: Access via 'NULL' object reference not possible., error key: RFC_ERROR_SYSTEM_FAILURE

at com.sap.aii.proxy.framework.core.AbstractProxy.send$(AbstractProxy.java:150)

at com.sap.xss.per.model.mac.HRXSS_PER_MAC.hrxss_Per_Cleanup(HRXSS_PER_MAC.java:370)

at com.sap.xss.per.model.mac.Hrxss_Per_Cleanup_Input.doExecute(Hrxss_Per_Cleanup_Input.java:137)

at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCModelClassExecutable.execute(DynamicRFCModelClassExecutable.java:92)

... 60 more

The same log is captured in ST22 as well.

Is it related to some country grouping configuration which needs to be done?

Please suggest.

Thanks,

Sonali.

[Former Member · Accepted solution]

HI,

Check OSS notes. You might require a patch. Also try restarting the portal server. There seems to be a mismatch between Webdynpro model and the RFC.

Regards

Srini

[Former Member · Accepted solution]

Hi,

The problem is resolved now, after J2EE engine restart.

Thanks,

Sonali.

[Former Member]

Resolved.

[Former Member]

Check in Transaction ST22 to know the exact location of error.