Jstart.exe not starting

[Former Member]

hi guys,

During ACC711 installation win2008/sql2008, In Start JAVA instance phase getting below error in sapinst.

jstart.exe is not starting at MMC.

10.08.2009 19:10:37
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
jstart.EXE, J2EE Server, YELLOW, Synchronizing binaries, 2009 08 10 19:10:19, 0:00:18, 4024
igswd.EXE, IGS Watchdog, GREEN, Running, 2009 08 10 19:10:19, 0:00:18, 3720

INFO 2009-08-10 19:10:47.599
Connect to message server (administrator2/3901) succeeded.

INFO 2009-08-10 19:10:47.599
Disconnect from message server (administrator2/3901) succeeded.

INFO 2009-08-10 19:10:47.603
State of instance AC7/J00 changed from Java: BOOTSTRAP to Java: UNKNOWN.

WARNING[E] 2009-08-10 19:10:47.605
CJS-30105  Instance AC7/J00 reached state UNKNOWN after having state BOOTSTRAP. Giving up.

ERROR 2009-08-10 19:10:47.757
FCO-00011  The step startJava with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_StartJava|ind|ind|ind|ind|8|0|startJava was executed with status ERROR .

WARNING 2009-08-10 19:10:47.829
Could not get property IDs of the JavaScript object.

ERROR 2009-08-10 19:10:47.829
FJS-00010  Could not get value for property .

INFO 2009-08-10 19:14:29.200
An error occured and the user decided to stop.\n Current step "|NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_StartJava|ind|ind|ind|ind|8|0|startJava".

INFO 2009-08-10 19:14:34.434
Working directory changed to C:/Program Files/sapinst_instdir/NW71/INSTALL/SYSTEM/MSS/STD.

[Former Member]

thanks all

i solved the problem by using SAP* user by resetting in config tool.

[patrick_fey]

Hello jaichan jai,

what exactly did you reset in config tool?

Best regards & thx

[Former Member]

Check/post dev_bootstrap for more details. Hope you have sufficient paging file (3 to 4 times of your RAM) allocated already.

[Former Member]

hi guys,

I already copied US_export_policy & local_policy from JVM1.5 policy file into D:\usr\sap\AC7\J00\exe\sapjvm_5\jre\lib\security directory.

but stil i could start Jstart.exe in MMC. do you think JCO file has problem

In jvm_bootstrap log file i got below error.


 * Initializing DB connection...
Component: [internal/unkown] of type [unkown]
Message: [Exception occurred:]
java.lang.ExceptionInInitializerError
	at javax.crypto.Cipher.getInstance(DashoA12275)
	at javax.crypto.Cipher.getInstance(DashoA12275)
	at iaik.security.provider.IAIK.a(Unknown Source)
	at iaik.security.provider.IAIK.addAsJDK14Provider(Unknown Source)
	at iaik.security.provider.IAIK.addAsJDK14Provider(Unknown Source)
	at com.sap.security.core.server.secstorefs.Crypt.<clinit>(Crypt.java:85)
	at com.sap.security.core.server.secstorefs.SecStoreFS.setSID(SecStoreFS.java:175)
	at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:133)
	at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:48)
	at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:127)
	at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:262)
	at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:39)
	at com.sap.engine.bootstrap.HelperImpl.getConfigurationHandlerFactory(HelperImpl.java:38)
	at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:111)
	at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:74)
	at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:229)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:585)
	at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
Caused by: java.lang.SecurityException: Cannot set up certs for trusted CAs
	at javax.crypto.SunJCE_b.<clinit>(DashoA12275)
	... 21 more
Caused by: java.lang.SecurityException: Cannot locate policy or framework files!
	at javax.crypto.SunJCE_b.i(DashoA12275)
	at javax.crypto.SunJCE_b.g(DashoA12275)
	at javax.crypto.SunJCE_r.run(DashoA12275)
	at java.security.AccessController.doPrivileged(Native Method)
	... 22 more

[Bootstrap]> Problem occurred while performing synchronization. For more details see the logs above.

[Former Member]

Hi jaichand,

The error states that it cannot locate hte jce security policy.

Please make sure that what ever paths you have mentioned while running your installation are proper.

Also pelase check the Work directory and for java stack errors Or may be you could use jcmon for analyzing it.

REgards,

Prem

[Former Member]

hi all,

Yes it looks like JCO related problem. Jstart.exe stoped while "synchronizing binaries in filesystem".

I think i gave correct JCO policy path while input, but wondering how to proceed now.?

JVM_Bootstrap has below error too

* Initializing DB connection...
Component: [internal/unkown] of type [unkown]
Message: [Exception occurred:]
java.lang.ExceptionInInitializerError
	at javax.crypto.Cipher.getInstance(DashoA12275)
	at javax.crypto.Cipher.getInstance(DashoA12275)
	at iaik.security.provider.IAIK.a(Unknown Source)
	at iaik.security.provider.IAIK.addAsJDK14Provider(Unknown Source)
	at iaik.security.provider.IAIK.addAsJDK14Provider(Unknown Source)
	at com.sap.security.core.server.secstorefs.Crypt.<clinit>(Crypt.java:85)
	at com.sap.engine.bootstrap.HelperImpl.getConfigurationHandlerFactory(HelperImpl.java:38)
	at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:111)
	at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:74)
	at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:229)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:585)
	at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
Caused by: java.lang.SecurityException: Cannot set up certs for trusted CAs
	at javax.crypto.SunJCE_b.<clinit>(DashoA12275)
	... 21 more
Caused by: java.lang.SecurityException: Cannot locate policy or framework files!
	at javax.crypto.SunJCE_b.i(DashoA12275)
	at javax.crypto.SunJCE_b.g(DashoA12275)
	at javax.crypto.SunJCE_r.run(DashoA12275)
	at java.security.AccessController.doPrivileged(Native Method)
	... 22 more

[Bootstrap]> Problem occurred while performing synchronization. For more details see the logs above.

when i faced same kind of error in INSTALL JAVA phase, i copied US_EXPORT_Policy.jar and local_policy.jar in under foolder sapinst_dir\sapjvm5\jre\lib\ and restarted it works fine. but now its not working fine.

[Former Member]

hi all

looks like error related to note Note 997510 - Troubleshooting J2EE Engine 6.40/7.0 Bootstrap Issues

but not sure what should be done exactly for this problem. anybody can narrow down it if possible

regards

[Former Member]

Hi Jaichan,

May be you could check on the following

1) SAPSID Schema user logon --> if that is working fine .... incase if the SAPSchema password was changed recently please do update it in config tool as well (secure data)

2) checking the proper JDK

3) Check for any locked user if any on J2ee (admin / guest / sapjsf user or so on)

4) please dig into the Developer tarces under work directory. You wud find more details their.

Regards,

Prem

[Former Member]

hi all

thanks for your replies

I copied the Jar files to all the secuirty folder of sapjvm5. now it works for me and installation completed.

However after install, when i try to login http://<hostname>:50000>nwa with administrator and <master password> it says incorrect password.

should i have to change secure storage in configtool? can you tell me where and why its required.

regards