SAP_SERVICESID_PWD phase in Java PREPARE - SAPServiceSID issue

[Former Member]

Dear All,

I am working on Dual Stack (SAP CRM 5.0 to SAP CRM 7.0) upgrade on Windows 2003 with MSSQL 2005 SP3.

Whlie ABAP upgrade is running parallel, I am getting an error message 'No info available' in SAP_SERVICESID_PWD phase of Java PREPARE.

Here is the screenshot: [SAPServiceCRP|http://picfront.de/d/aj7ML8nG/SAPServiceCRP.JPG]

While refering the logs I found two logs as following:

NET_VALIDATE_15.ERR

System error 67 has occured.

The network name cannot be found.

and second log:

NET_FINDFREEDRIVELETTER_15.ERR

The network connection could not be found.

More help is available by typing NET HELPMSG 2250

OS/Sys admin says things look ok from Network side. Not sure what could be wrong and where.

Please provide any ideas that you might have and any possible help.

I very much appreciate your time and input.

Thank you,

Shival

[garifalia_antonopoulou]

Dear One Idea,

Could you please explain to us how this problem got solved as we face the same issue? This fix is available?

Kind regards

Garifalia

[shival_tailor]

Hi All,

The support supplied a 'Fixed sdt_j2ee.jar' which I used during the upgrade. The landscape was vmware based and the server had three ip addresses associated it with some priorities to use them. These ip addresses related conflict was removed by using the Fixed sdt_j2ee.jar that had the revised coding. This revised coding was using/looking for the hostname of the server instead of ip address.

Here is the SAP OSS message number in case if you have access: 0000733998 2009

Best Regards,

Shival

[Former Member]

Dear Shival,

I met this same problem (here for a dual stack SRM upgrade).

How was it solved please ? by an OSS message ? by an OSS note ?

Many thanks in advance for your answer

---

Regards

François LECOMTE

[Former Member]

Not sure if I can provide any attachments here but pasting some of the recent logs:

########################################################################################################################
Log: DIALOG
########################################################################################################################
#1.5#C0000A0A00B200000000021A1FFF7A1E000470915FF06710#1249669589002#/System/Server/Upgrade/Dialog##com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:232)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:232)#Java###Dialog  variable handler has been updated.#1#SAPSdmPwdDialog#
#1.5#C0000A0A00B200000000021B1FFF7A1E000470915FF06710#1249669589002#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.CompositeDialog.isConfirmed(CompositeDialog.java:267)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.CompositeDialog.isConfirmed(CompositeDialog.java:267)#Java###Dialog  has been confirmed.#1#SAPSdmPwdDialog#
#1.5#C0000A0A00B200000000022B1FFF7A1E000470915FFC1358#1249669589767#/System/Server/Upgrade/Dialog##com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:186)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:186)#Java###Waiting for input in dialog  type .#2#SAPServiceSIDPasswordDialog#Composite#
Aug 7, 2009 12:26:37 PM [Info  ]: In dialog SCS_SERVICE_USR the value of variable /J2EE/ServiceUser/UserName labeled SAPServiceCRP full user name has been set to value of variable sapied\SAPServiceCRP.
Aug 7, 2009 12:26:37 PM [Info  ]: In dialog SCS_SERVICE_PWD variable /J2EE/ServiceUser/Password labeled SAPServiceCRP Password has been set.
Aug 7, 2009 12:26:37 PM [Info  ]: In dialog OKCancel the value of variable /OkCancel labeled #Continue has been set to value of variable #Continue.
Aug 7, 2009 12:26:37 PM [Info  ]: Dialog OKCancel has been confirmed.
#1.5#C0000A0A00B200000000022C1FFF7A1E00047091606C6540#1249669597128#/System/Server/Upgrade/Dialog##com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:201)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:201)#Java###Processing input in dialog  type .#2#SAPServiceSIDPasswordDialog#Composite#
#1.5#C0000A0A00B200000000022D1FFF7A1E00047091606C6540#1249669597128#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.SingleTextInputDialog.updateVariables(SingleTextInputDialog.java:252)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.SingleTextInputDialog.updateVariables(SingleTextInputDialog.java:252)#Java###In dialog  the value of variable  labeled  has been set to value of variable .#4#SCS_SERVICE_USR#/J2EE/ServiceUser/UserName#SAPServiceCRP full user name#sapied
SAPServiceCRP#

[Former Member]

{quote#1.5#C0000A0A00B200000000022E1FFF7A1E00047091606C6540#1249669597128#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.PasswordInputDialog.updateVariables(PasswordInputDialog.java:169)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.PasswordInputDialog.updateVariables(PasswordInputDialog.java:169)#Java###In dialog {0} variable labeled has been set.#3#SCS_SERVICE_PWD#/J2EE/ServiceUser/Password#SAPServiceCRP Password# #1.5#C0000A0A00B200000000022F1FFF7A1E00047091606C6540#1249669597128#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.OKCancelDialog.updateVariables(OKCancelDialog.java:254)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.OKCancelDialog.updateVariables(OKCancelDialog.java:254)#Java###In dialog the value of variable labeled has been set to value of variable .#4#OKCancel#/OkCancel#\#Continue#\#Continue# #1.5#C0000A0A00B20000000002301FFF7A1E00047091606C6540#1249669597128#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.OKCancelDialog.updateVariables(OKCancelDialog.java:258)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.OKCancelDialog.updateVariables(OKCancelDialog.java:258)#Java###Dialog has been confirmed.#1#OKCancel# #1.5#C0000A0A00B20000000002311FFF7A1E00047091606C6540#1249669597128#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.CompositeDialog.isConfirmed(CompositeDialog.java:267)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.CompositeDialog.isConfirmed(CompositeDialog.java:267)#Java###Dialog has been confirmed.#1#SAPServiceSIDPasswordDialog# #1.5#C0000A0A00B20000000002321FFF7A1E00047091606C6540#1249669597128#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.InfoDialog.updateHandler(InfoDialog.java:116)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.InfoDialog.updateHandler(InfoDialog.java:116)#Java###Dialog type with dialog name displays dialog text .#3#InfoText#Info#<html>

Enter the SAPServiceCRP user's full name (with domain) and password.<br>

</html>#

#1.5#C0000A0A00B20000000002331FFF7A1E00047091606C9FD8#1249669597143#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.InfoDialog.updateHandler(InfoDialog.java:116)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.InfoDialog.updateHandler(InfoDialog.java:116)#Java###Dialog type with dialog name displays dialog text .#3#InfoText#ExtraInfo#<html> <p><b>Additional Information</b><br> The SAPServiceCRP OS user is used to run NT services related to the Central and SCS instances. This is why this user's password needs to be entered when these NT services are installed.<br> <b>You should insert here the full user name along with the domain.</b> If the domain is the local computer, insert the computer name. The syntax should be <i>&lt;domain&gt;
SAPServiceCRP</i><br> <!-- For more information, see &quot;Executing Modules General Checks and Finalization&quot; in the <b><a href= "http://service.sap.com/instguides">Component Upgrade Guide</a></b>. --> </html># #1.5#C0000A0A00B20000000002341FFF7A1E00047091606C9FD8#1249669597143#/System/Server/Upgrade/Dialog##com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:232)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:232)#Java###Dialog variable handler has been updated.#1#SAPServiceSIDPasswordDialog#

#1.5#C0000A0A00B20000000002351FFF7A1E00047091606C9FD8#1249669597143#/System/Server/Upgrade/Dialog##com.sap.sdt.util.dialog.CompositeDialog.isConfirmed(CompositeDialog.java:267)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.dialog.CompositeDialog.isConfirmed(CompositeDialog.java:267)#Java###Dialog has been confirmed.#1#SAPServiceSIDPasswordDialog# #1.5#C0000A0A00B20000000002371FFF7A1E0004709160D3A2F0#1249669603894#/System/Server/Upgrade/Dialog##com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:186)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.dialog.Dialog.process(Dialog.java:186)#Java###Waiting for input in dialog type .#2#ErrorInfo#ErrorInfoDialog

[Former Member]

########################################################################################################################
Log: INPUT_SAPSERVICESID_PWD_ISD_06
########################################################################################################################
<!LOGHEADER[START]/>
<!HELP[Manual modification of the header may cause parsing problem!]/>
<!LOGGINGVERSION[1.5.3.7185 - 630]/>
<!NAME[H:\usr\sap\jupgrade\log\INPUT_SAPSERVICESID_PWD_ISD_06.LOG]/>
<!PATTERN[INPUT_SAPSERVICESID_PWD_ISD_06.LOG]/>
<!FORMATTER[com.sap.tc.logging.ListFormatter]/>
<!ENCODING[Cp1252]/>
<!LOGHEADER[END]/>
#1.5#C0000A0A00B20000000002291FFF7A1E000470915FFB9A40#1249669589736#/System/Server/Upgrade/Phases/PREPARE/INIT/INPUT_SAPSERVICESID_PWD##com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:758)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:758)#Java###Phase  has been started.#1#PREPARE/INIT/INPUT_SAPSERVICESID_PWD#
#1.5#C0000A0A00B200000000022A1FFF7A1E000470915FFBD8C0#1249669589752#/System/Server/Upgrade/Phases/PREPARE/INIT/INPUT_SAPSERVICESID_PWD##com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:759)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:759)#Java###Phase type is .#1#com.sap.sdt.j2ee.phases.PhaseTypeInputSAPServiceSID#
#1.5#C0000A0A00B20000000002361FFF7A1E00047091606C9FD8#1249669597143#/System/Server/Upgrade/Phases/PREPARE/INIT/INPUT_SAPSERVICESID_PWD##com.sap.sdt.util.validate.ValidationProcessor.validate(ValidationProcessor.java:95)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.util.validate.ValidationProcessor.validate(ValidationProcessor.java:95)#Java###Validatable parameter  has been validated by validator .#2#SCS_SERVICE_PWD#RequiredPassword#

[Former Member]

########################################################################################################################
Log: SAPJup
########################################################################################################################
#1.5#C0000A0A00B20000000002231FFF7A1E000470915FF3F920#1249669589236#/System/Server/Upgrade/Jump##com.sap.sdt.ucp.pce.ctrl.ActionExecutor.execute(ActionExecutor.java:125)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.pce.ctrl.ActionExecutor.execute(ActionExecutor.java:125)#Java###Execution of action with name  and type  has finished.#2#INPUT_SDM_PWD#Phase#
#1.5#C0000A0A00B20000000002241FFF7A1E000470915FF3F920#1249669589236#/System/Server/Upgrade/Jump##com.sap.sdt.ucp.pce.ctrl.ActionExecutor.execute(ActionExecutor.java:103)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.pce.ctrl.ActionExecutor.execute(ActionExecutor.java:103)#Java###Starting execution of action with name  and type .#2#Phase#INPUT_SAPSERVICESID_PWD_HA#
#1.5#C0000A0A00B20000000002251FFF7A1E000470915FF78B30#1249669589470#/System/Server/Upgrade/Jump##com.sap.sdt.ucp.pce.ctrl.PhaseExecutor.execute(PhaseExecutor.java:205)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.pce.ctrl.PhaseExecutor.execute(PhaseExecutor.java:205)#Java###Phase  execution is skipped due to action options.#1#INPUT_SAPSERVICESID_PWD_HA#
#1.5#C0000A0A00B20000000002261FFF7A1E000470915FF78B30#1249669589470#/System/Server/Upgrade/Jump##com.sap.sdt.ucp.pce.ctrl.ActionExecutor.execute(ActionExecutor.java:125)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.pce.ctrl.ActionExecutor.execute(ActionExecutor.java:125)#Java###Execution of action with name  and type  has finished.#2#INPUT_SAPSERVICESID_PWD_HA#Phase#
#1.5#C0000A0A00B20000000002271FFF7A1E000470915FF78B30#1249669589470#/System/Server/Upgrade/Jump##com.sap.sdt.ucp.pce.ctrl.ActionExecutor.execute(ActionExecutor.java:103)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.pce.ctrl.ActionExecutor.execute(ActionExecutor.java:103)#Java###Starting execution of action with name  and type .#2#Phase#INPUT_SAPSERVICESID_PWD#
#1.5#C0000A0A00B20000000002281FFF7A1E000470915FFB9A40#1249669589736#/System/Server/Upgrade/Jump##com.sap.sdt.ucp.pce.ctrl.PhaseExecutor.execute(PhaseExecutor.java:224)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.pce.ctrl.PhaseExecutor.execute(PhaseExecutor.java:224)#Java###Phase  is logging to file .#2#PREPARE/INIT/INPUT_SAPSERVICESID_PWD#H:
usr
sap
jupgrade
log
INPUT_SAPSERVICESID_PWD_ISD_06.LOG#

[Former Member]

Hello,

This issue just got resolved with a fix provided by SAP on using Host name instead of IP address in the background processing for this phase.

Thought of letting you all know. This thread can be closed now.

Thanks,

Shival

[Former Member]

Hello,

This issue just got resolved with a fix provided by SAP on using Host name instead of IP address in the background processing for this phase.

Thought of letting you all know. This thread can be closed now.

Thanks,

Shival

[Former Member]

Adding the screen asking for SAPServiceSID password, right before the error occures:

[SAPServiceCRP_PWD|http://picfront.de/d/3gosBSi06k/SAPServiceCRP_PWD.png]

Thank you,

Shival