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Former Member
Aug 07, 2009 at 01:14 PM

Outbound e-mail in IC WebClient 7.0

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Hi Experts,

Small question in regards to the use of sending outbound e-mails from the IC WebClient application.

- Is it possible to have these e-mails in the Agent Inbox?

- if not, is there any way to keep track of these e-mails and to look them up? (it is not stored in the CRMD_ORDERADM_H)

Thanks,

Sebastiaan.