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Former Member
Aug 06, 2009 at 06:48 PM

CSA* DBocs - Call List Management

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Hi Experts,

When I am creating & activating Call List via Campaign Management. Each call in Call List created/generated with a business activity (eg: transaction type = PCAL). System generates BDOC (CSA*) for each business transaction and getting jammed in queue (SMQ2).

What is the logic behind system automatically creating BDOC for each call in Call List?? Is there any post processing configuration or workflow to push/clear (CSA*) these BDOCs without any manual intervention??

Cheers,

Peter J.