Workitem assignment on User workplace - FS-CM

[Former Member]

There is a issue on workitem assignment to user(agent), there are more

workitem which is not assigned to user.

How to know exactly findout those workitem which is not assigned to

user(agent).

Where to find the user details to whome the workitem has been assigned.

Not finding the same in SWWUSERWI table.

[bpawanchand]

I think you can give a try to the FM SAP_WAPI_GET_WI_AGENTS

SWL_WI_DISP_ACTUAL_AGENTS      
SWL_WI_DISP_EXCLUDED_AGENTS    
SWL_WI_DISP_POSSIBLE_AGENTS    
SWL_WI_NOTES_DELETE_AGENT      
SWL_WI_POSSIBLE_AGENTS_ASSGIN

[Former Member]

Could you please tell me, on which table, I can find the list of unassigned workitems.

[Former Member]

Use tcode SWI2_ADM1 to find work items wihout agents.