Cannot create a new Crystal XI report document

[Former Member]

Every time that I try to link an existing or a completely new blank report form to an Access 2003 table, Crystal Reports crashes.

Anyone encluntered this problem?. If so, please advise.

Thanks, Bill Sandham

[former_member11696]

Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with your directly.

Also mention what version of Crystal Reports you are using and if you have tried a repair install of both CR and Access.

[Former Member]

There is no specific answer that overcomes the initial problem posted.

[Former Member]

Hi,

Can you please mention the exact error message,here

Also check following things and update the thread:

1.Patch level / version of crystal reports and OS details

2.Is there any other user who is able to use this table

3.Can you try this from any other machine

4.What about the other tables in this databse.Are they accessible without any issues.

5.Is ther anything special about this table,like any special datatype,encoding being used.

Thanks

[Former Member]

1.Patch level / version of crystal reports and OS details

Service Pack 4

2.Is there any other user who is able to use this table

Yes

3.Can you try this from any other machine

No

4.What about the other tables in this databse.Are they accessible without any issues.

Yes

5.Is ther anything special about this table,like any special datatype,encoding being used.

No

[Former Member]

Can you please mention the exact error message,here

There is no specific error message. Immediately after selecting the 'Standard Report Wizard' option to create a new document and then simply selecting the database, the standard Microsoft error message as attached is displayed. On selecting either option, the Crystal reports system closes down automatically.