we ahve a issue related to the approval mail which is generated after SC is created.
user says that what ever the approval mails sent by SRM arrives in outlook in status «undesired mail.
This means they have a spam status and are not visible asap by approvers.
have anyone come across this type of error.Do we have any control that it mail has to go to the approver with specific status.
kindly through some useful points on this.