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Former Member
Aug 03, 2009 at 03:24 PM

Odd Printing Problem from BO 6.5.1


Hi, I have been asked to support BO 6.5.1 users and some of them create .pdf files which don't print correctly. The heading boxes, table structures and formatting are retained but the text is replaced with random characters. The docs look fine on screen, it is only when they are printed out that the problem occurs. I am sure I have ruled out printing problems, email problems and Adobe 8.0 problems, particularly because this is only happening with pdf's from BO sent to any printer and so I feel it must be a fault with BO. Has anyone seen this before? Grateful for any advice