Skip to Content

Firefighter role cannot be assigned

Hi expert,

I'm have configuration firefighter role based. And I'm create firefighter role with

information :

But, when I want to assign my firefighter role on firefighter assignment. My FF role didn't exist and all my FF role on client 170 didn't exist

Is there I'm missing something ?

Thank you

Best Regards,


create-ff-role.png (42.3 kB)
ff-role.png (51.3 kB)
Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Best Answer
    Posted on Sep 13, 2018 at 12:03 PM

    Hi Hendy, after you create your FF ID or Role, you need to run the EAM synch program so that it will show up in NWBC. So you go to SPRO -> Governance, Risk and Compliance -> Synchronization Jobs -> EAM Master Data Synch. Have you tried that? Also you need to ensure your FF has an Owner assigned.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.