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Aug 03, 2009 at 11:40 AM

Sales Credit Memo ... or similar

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Hi

An invoice has been posted to a customer. The customer has already paid and the incoming payment has been posted, so the invoice is closed.

Now, the customer has found that we have billed the wrong price, too high, and he is correct.

I now need to issue a credit memo for the difference, that he has paid too much.

What is the correct procedure for this in B1 2007A?

Thanks

Franz