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Sep 18, 2018 at 07:56 AM

Corporate Account search logic

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Dear experts,

we are confused about the searching feature in the Corporate Accounts app in SAP Marketing Cloud.

Using the search field and the filter in the column, we have three different behaviours:

  1. Searching using a part of the name, the system returns also corporate accounts without that string in the name:

  2. Searching using a part of the name with *, the system returns also corporate accounts without that string in the name, but the search is restricted then before:

  3. Searching using the filter in the "Account" column, the system returns the right selection:

I'm sure that the accounts don't have the word "BIAGGIO" in other fields available in the Corporate Accounts app, so we kindly ask you to explain us how this search works.

Thank you for your help.

Regards.

Andrea Perrone

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