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SAP PI 7.5 single stack. Error: Gateway service for host xyz not available

Hi All,

On SAP PI 7.5 (Java single stack) for a sender communication channel I am getting error message 'Gateway service for host xxxx not available' when trying to ping the channel from the channel monitor.I am not sure if the error is on our PI system, or on the Business System of this channel.

For me, on the Business System, the TCP/IP connection looks fine, and has a program ID, and we can do a successful connection test. We get the error when trying to ping from PI.

I have googled this for hours and cannot find any help on this. :( All advice greatly appreciated.

Kind regards


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  • Best Answer
    Posted on Sep 19, 2018 at 05:46 PM


    Ask basis team to ping this host from OS level. Also if you are using host name, make sure host name and corresponding IP maintain in host file of PI server.

    Better to try use IP in CC.


    Anoop Rai

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