Webi Reports gives 404-missing page error after upgrading to 4.2 SP3

[Former Member]

Hello All,

We are in the process of upgrading our BI environment from 4.1 SP2 to 4.2 SP3. Following the admin/upgrade guide and various other blogs we did the update to the base 4.2 SP3 upon which when opening any webi reports a "404 - missing page error" appears and same when you right click on any webi report. Additionally in Launchpad under applications we get ??Dummy.Action.WebiApplication.displayname?? for Webintelligence and same in CMC under applications for webintelligence and QWAAS. All the services are running without any errors and I've also redeployed war files but no luck. I am able to run reports in rich client.

Any one having same issue or any suggestions or help is much appreciated.

Windows 2008 R2

Tomcat

Thanks

Azmath

[former_member198519]

Did you also tried re-deployment of web application as well? Most likely this is a deployment issue. A similar issue was also been noticed on this SAP Note:

2256935 - Error 404 Missing Page thrown by Lumira document when trying to view it in BI Launch Pad

Try following the instruction on this SAP Note:

1608960 - How to deploy war files in BusinessObjects BI 4.x using the wdeploy command line utility [video]

[Former Member]

Thanks Jyothi.

After posting this question, I actually saw the thread you pointed out and followed those steps but the issue still exists. I also ran a repair of the base install hoping that would fix the issue but no luck.

[jyothirmayee_s]

Hi,

May be you need to stop the tomcat and clear the cache. Below thread might help.

https://archive.sap.com/discussions/thread/3499068

Thanks,

Jothi