Item don't return to SC if you try to print while you are in catlog

[Former Member]

Our Client is in SRM6.0 and they have long pending issue related to IE7. We have opened OSS msg with SAP and we got respond that this is an current architect issue of SRM6.0. I would like to know if this problem do exists in SRM7.0 or SAP was able to resolved it in SRM7.0.

Here are the details of the problem

When a user prints any page of a punch-out catalog, SRM will not return the items to the shopping cart. Instead, it will default back to the Step 1 / Catalog Selection screen. At any point while at the punch-out web site, right click and print the web page. When the items are checked out of the punch-out, they will not be returned to the SC, rather, SRM will default back to the Step 1/Catalog Selection screen. These issues, however, are related strictly to returning from a PUNCHOUT catalog. That is, a catalog hosted remotely by the supplier.

Thanks,

Sachin

[Former Member]

Sorry, I see a response from SAP and they confirmed this problem exists in SRM7.0 too. They are working with Microsoft to resolve this issue.