Error while uninstalling AddOn

[Former Member]

Hi all,

The scenario is this:

1. Create and AddOn and AddOn Installed using B1DE's B1 AddOn Installer Setup .NET template.

2. Register the AddOn in B1

3. Restart B1 to install AddOn

4. Modify the AddOn and create a new installer (creating new project, modifying the Product Key and using the same Upgrade Key);

5. Uninstall previous version

6. Register new version

7. Restart B1 to install newer version

8. In client machines open B1 to uninstall older version and install the newer.

On step 8, in some machines, I get this error while uninstalling the previous version. I apologize for the error being in Portuguese. I'll try to reproduce the error in a machine running English OS.

The question. Does any body come across this error before? How can I avoid it?

Thanks in advanced,

Regards,

Vítor Vieira

[Former Member]

Olá Vitor,

Já me aconteceu o mesmo problema num cliente. O problema resolveu-se reiniciando a maquina.

Esse tipo de problema também ocorre se não tiveres conta de administrador do windows.

Cumprimentos,

Ana Silva

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Hi Vitor,

I had the same problem on a client. The problem was solved when the client reboot the machine.

This kind of problems also occurred when you don't have an administrator account on windows.

Regards,

Ana Silva

[Former Member]

Olá Ana,

Obrigado pelo comentário.

Também já observei esse comportamento. Queria era arranjar uma solução para que isso não voltar a acontecer. Mesmo utilizando a conta do Administrador, por vezes obtenho o erro.

No seu cliente, em subsequentes actualizações do AddOn, o problema voltou a verificar-se ou não?

Cumprimentos e votos de bom fim-de-semana,

Vítor Vieira

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Hello Ana,

Thank you for your reply.

I have also observed that behavior. I just want to find a solution so this error does not happen again. Using the Administrator account is not a solution has still, occasionally, the error occurs.

In your customer's case with sequential AddOn updates, does the problem occur or not?

Best Regards. Have a nice weekend,

Vítor Vieira

[Former Member]

did you see the framework?

[Former Member]

Hi Danilo.

Do you mean, did I check if the framework is installed?

If so, I did. Error occurs after when I update the AddOn, which could have been working without a problem for months.

Regards,

Vítor Vieira

[Former Member]

A máquina onde ocorreu este problema era antiga e entretanto foi substituida e este erro deixou de acontecer.

O sistema operativo dessa máquina era o Windows XP e este erro ocorreu com a versão 2007 do SAP B1.

Pela imagem que enviou, penso que a situação é semelhante.

Nas máquinas mais recentes e com Windows Vista este problema ainda não ocorreu, que eu tenha conhecimento.

Cumprimentos e bom fim de semana,

Ana Silva

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The machine where this problem occurred was old and was replaced and the error stopped happening.

The operating system of this machine was Windows XP and this error occurred with the 2007 version of SAP B1.

For the picture you sent, I think the situation is similar.

In more recent machines with Windows Vista this problem has not occurred yet.

Regards and have a nice weekend,

Ana Silva