Error installing SOLMAN 7.2

[former_member587477]

Hi experts, I'm installing Sap Solution Manager 7.2 and an error appeared in 98% of the installation, the leyend say:

Select one of the installed languages.

but it does not show me languages to choose.

Can someone please help me?

Regards

Cristian.

[patelyogesh]

Hello Cristian Chaves

Can you please check SAP note below?

1126481 - SAP installation terminates in step createJSF

Thank you

Yogesh

[former_member233657]

Hi Christian,

Is this a new installation or do you use existing profiles? It seems that the parameter zcsa/system_language has been set.

Are you able to connect via SAP GUI to this system already? If so, please try to logon with DDIC user.

Could you please provide sapinst_dev.log?

Regards

Martin

[former_member587477]

Hello Martin, below I add the "SAPINST.log". 
I could enter sap gui and connect with the user ddic.

do you need anything more?

Regards.

INFO 2018-09-13 09:46:40.832 (SAPERPLAB\Administrator)
An error occurred and the user decided to retry the current step: "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|46|0|createJSF".

INFO 2018-09-13 09:46:41.153 (SAPERPLAB\Administrator)
Removed file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\UserCheck.message.

INFO 2018-09-13 09:46:43.477 (SAPERPLAB\Administrator)
Removed file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\UserCheck.jstart.

INFO 2018-09-13 09:46:43.477 (SAPERPLAB\Administrator)
Creating file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\UserCheck.jstart.

INFO 2018-09-13 09:46:43.477 (SAPERPLAB\Administrator)
Creating file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\UserCheck.log.

INFO 2018-09-13 09:46:43.493 (SAPERPLAB\Administrator)
Output of E:\usr\sap\NWD\DVEBMGS00\exe\jstart.exe UserCheck.jstart -c ashost=SAPERPLAB -c client=100 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -alias SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION -user_type system -message_file UserCheck.message is written to the logfile C:/Program Files/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/MSS/INSTALL/STD/ABAP/UserCheck.log.

WARNING 2018-09-13 09:46:46.172 (SAPERPLAB\Administrator) id=modlib.jslib.childAppReturn
Execution of the command "E:\usr\sap\NWD\DVEBMGS00\exe\jstart.exe UserCheck.jstart -c ashost=SAPERPLAB -c client=100 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -alias SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION -user_type system -message_file UserCheck.message" finished with return code 1. Output:

INFO 2018-09-13 09:46:46.172 (SAPERPLAB\Administrator)
Removed file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\dev_UserCheck.

INFO 2018-09-13 09:46:46.172 (SAPERPLAB\Administrator)
Removed file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\dev_UserCheck.cld.

ERROR 2018-09-13 09:46:46.187 (SAPERPLAB\Administrator) id=nw.ume.userError errno=CJS-30196
Wählen Sie eine der installierten Sprachen aus

ERROR 2018-09-13 09:46:46.234 (SAPERPLAB\Administrator) id=controller.stepExecuted errno=FCO-00011
The step createJSF with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|46|0|createJSF was executed with status ERROR (Last error reported by the step: Wählen Sie eine der installierten Sprachen aus).

INFO 2018-09-13 09:46:52.351 (SAPERPLAB\Administrator)
Removed file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\INSTANA.XML.

INFO 2018-09-13 09:46:52.351 (SAPERPLAB\Administrator)
Creating file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\INSTANA.XML.

INFO 2018-09-13 09:46:52.757 (SAPERPLAB\Administrator)
Removed file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\instslana.xml.

INFO 2018-09-13 09:46:52.757 (SAPERPLAB\Administrator)
Creating file C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\ABAP\instslana.xml.


INFO 2018-09-13 09:46:58.279 (SAPERPLAB\Administrator)
********************************************************************************
Open your browser and paste the following URL address to access the GUI
https://SAPERPLAB.bnetbuilders.com:4237/sapinst/docs/index.html
Logon users: [SAPERPLAB\Administrator]
********************************************************************************

[former_member233657]

Can you please check in your profiles if parameter zcsa/system_language has been set?

[former_member587477]

I went to the tx RZ10 to check that and the follow error appeared,

I try create a new profile but I could not.

Thanks you

[former_member587477]

I found the parameter zcsa/system_language in the profile "Default".

I have other profile called "NWD_DVEBMGS00_SAPERPLAB", in this profile I don't have this parameter.

this is ok?

Regards.

[former_member233657]

Go to E:\usr\sap\NWD\SYS\profile and delete this parameter from all profiles where it is set. Restart the instance and then it should work.

[patelyogesh]

Hello Cristian Chaves

Did you check error log?

Can you please share logs to look in to?

Short log files by time got created and share the new installation log file from the directory its written as showing in screenshot path.

-Yogesh

[former_member587477]

Yogesh, I send you an image of the log "sapinst.log", You can help me finish the installation?

Regards.