We are using a delivered task (TS20000130 - Set trip status to approved) in our T&E approval workflow. Since moving this to production, weu2019ve experienced intermittent cases where the workflow step completes with an error because the pernr is locked. Does anyone know what causes the pernr to be locked? Based on when this is happening, it appears that it may be being caused by payroll being locked. Also, Iu2019ve noticed that it executes the step multiple times prior to returning the error. Does anyone know if itu2019s possible to increase the number of times the step is executed before returning an error? Is there a way to change the time period between executions of the step?
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