Bex Analizer - while pressing "Open" button or any other there is no action

[Former Member]

Hello,

We have a problem with Bex Analizer application installed on a certain computers (for example Dell 520 laptop or Dell GX 755 desktop computer). After installation there is no possibility to initiate application.

The instalation ends successfully. I am choosing Start --> Programs --> Bussiness Explorer --> Analyzer. The correct excel window with Bex Analyzer belt on the left side of the window appears. While pressing u201EOpenu201D button or any other button belonging to Bex Analizer, there is no any program action.

Computer with this Bex Analizer problem has WinXP, Office 2003 installation, gui patch no. 13 (file: gui710_13-10002995.exe) and BEX patch (file: bi710sp09p_902-10004472.exe). These files are also installed on other computers (for example Dell 630 laptop) and Bex Analizer works there correctly.

Waiting for your reply.

Adam Pikula

[hai_murali_here]

Hi,

Please try the following....

Uninstall:

.NET Framework, if this is not 2.0

SAP GUI

Install:

.NET Framework 2.0

SAP GUI 710 - install GUI and Business Explorer

GUI path 11

BI Add - on for GUI "bi710sp09p_902-10004472.exe"

Other Way:

Applying the patch attached to the OSS Note 1121263 - BEx Analyzer 7.10

Applying the Microsoft patch : http://support.microsoft.com/kb/908002/

Rgds,

Murali