BPC Excel - EVDRE error - "Error retrieving data from webserver "

[Former Member]

Hi all,

I have found a number of threads about this error ( or ). All seem to point the decompression issue at the client as the source of the problem. I don't have an easy access to the database at my client's site so I cannot really test the solution of the compression parameter.

I am using BPC 7.0MS with the latests patches in BPC, SQL and Windows. Does that decompression problem still persist in these versions? What else can it be due otherwise?

Regards,

Rafael

[Former Member]

Hi all,

I can confirm that I am having the same error with BPC 7.0MS with the latest patches even after inserting the DO_COMPRESS 0 parameter in the dbo.tblDefaults table. I am trying to make an expansion on TIME dimension such as:

2002.TOTAL,BAS(2002.TOTAL),2003.TOTAL,BAS(2003.TOTAL)...

which works with only 2 elements like 2002.TOTAL,BAS(2002.TOTAL), so I rule out the source of the problem being wrong member names in rows or something like that.

Anybody has any suggestion?

Regards,

Rafa

[Former Member]

Only to mention that:

- I cannot post client side log files because they are not being written at all (I have the EVDRE_LOG.TXT and EVDRE_TRAVE.TXT files created but they are not being written with any query).

- I cannot post server side log files because they are not being written with the query that gets the error (the EVDATASERVER_DEBUG.TXT and EVDATASERVER_TRACE.TXT are being filled up when I execute queries but they get nothing written with the query of the error).

So: may that mean anything? how do we have to activate the client side logging in 7.0MS?

Regards,

Rafael

[Former Member]

If you are using BPC 7.0M SP4 - the logging has changed.

Errors are automaticaly logged to the "logging" directory in your my documents\outlooksoft folder. If you want to turn on logging for everything, you have to set a registry entry.

See note: 1328702

[Former Member]

Ok Tony, thank you, I didn't know.

I can see that folder now, but I cannot see the EvDRE log file (as it used to be). Which one should I use for that? (by a "registry entry" you mean a windows registry? could you please tell me which one or redirect me to where I can look for that info?)

Regards,

Rafa

[Former Member]

I think it is comibined in the general error logs.

As I mentioned in my previous reply, please see SAP Note 1328702 - this has an explanation of the "new loggging"