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SAP DISCLOUSURE MANAGEMENT - Low perfomance in Workflow approval

Hi Marc,

I am experiencing slowdown problem in the SAP DM application during the workflow approval process. When I access a report and click on its chapters, each chapter takes a long time to display the general information screen where I do the approval (approve button). Do you have any tips?

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4 Answers

  • Posted on Sep 13, 2018 at 12:43 AM

    Hello Lambert,

    Do you mean, you simply click on a chapter, and then it takes a long time for the window (with workflow information) to display?

    Like this example below?

    How many chapters does your report have?

    Marc


    dm1.jpg (140.6 kB)
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  • Posted on Sep 27, 2018 at 02:13 PM

    Hello Robinson,

    The way you describe the performance issue, may be related to network slowness

    You can easily follow what DM does on a check-out for example

    - when DM opens the chapter, it gets downloaded to the client machine

    - by default, the file will go to %temp%\SAP AG\BO Disclosure Management\Output\aaaxxxaaxx For example, C:\Users\Administrator\AppData\Local\Temp\3\SAP AG\BO Disclosure Management\Output\cef7956ba9aa

    - then, Excel (or Word) is launched, and the file is opened

    Please check attached screenshot

    Here, I click on "edit" (in web) and then you can see the times (in DM client, and when file is created)

    Can you check what the time difference is between clicking on edit, and the time the file is created on the client machine?

    Marc


    dm-client-files.jpg (242.6 kB)
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  • Posted on Sep 28, 2018 at 12:34 AM

    Hi

    The client log in itself says nothing - this is why you need to check the temp folder

    All your log shows that there is a gap of 50 seconds between the checking out and Word launching. However, that can also mean that it took 50 seconds for the Word file to come from the server to the client

    So - check when the file appears in the folder and then how long it takes to launch

    Marc

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  • Posted on Oct 02, 2018 at 01:07 PM

    Hi Marc.

    Regarding workflow slowness, would the number of chapters be an influencing factor? On average each chapter takes 50 seconds to be approved. in a report of approximately 250 chapters becomes unfeasible. Is there anything I can evaluate to optimize this workflow?

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