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Former Member

Alert configuration not open in RWB

Hi,

Whenever i try to open "Alert configuartion" and "Alert Inbox" in RWB, it shows page cannot be displayed error. So, i am not able to open that. But i checked in SICF, alert inbox is activated. And also i changed the exchange profile host name and port also same as ICM services based on SAP note: 750287. Still it shows same problem. Please anyone give the solution for this.

Regards

Vijaykumar

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4 Answers

  • Best Answer
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    Former Member
    Jul 29, 2009 at 06:02 AM

    Hi Vijaya ,

    Kindly follow the steps :

    1.Go to exchange profile

    http://<IP>:<Port>/exchangeProfile/index.html

    Then

    RuntimeWorkbench -> com.sap.aii.rwb.server.centralmonitoring.r3.ashost = "FQDN of your server"

    ->com.sap.aii.rwb.server.centralmonitoring..httpport = 8000

    2. Reinitialize the RWB service by : http://xiserver:50000/rwb/rtc?op=init

    3. RZ10 - Make an entry for /icm/host_name_full

    Regards,

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    • Former Member Former Member

      Hi Vijay,when accessing the URL , please check the URL with only FQDN(complete URL), not only the host ID .

      try checking with only this URL http://xxxxx.xxxx.xxx.xxx.com:8020 and check weather you are able to access your SAP Web Application server first. if not , add the FQDN in the "do not user proxy for addresses begining with" in the exceptions in your IE Browser. This can be accessed in your IE through Tools-> Internet Options -> Connections -> LAN Settings - > Advanced -> Exceptions.

      " Page cannot be displayed " error would not occur if it is able to access the Web Application Server and errror would be something like "Service not found or BSP Exception"

  • Jul 29, 2009 at 05:39 AM

    Try troubleshooting using SAP Note 750287 and 913858.

    Regards,

    Prateek

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    Former Member
    Jul 29, 2009 at 05:19 AM

    Please check if this helps

    ALert Inbox & Alert Configuration Page in RWB

    Did Not Find Alert Inbox and Alert Configuration Page

    Q13 in Michal's Blog

    /people/michal.krawczyk2/blog/2005/06/28/xipi-faq-frequently-asked-questions

    Regards,

    Manjusha.

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    Former Member
    Aug 04, 2009 at 09:19 AM

    Now It's working fine. Becaz problem is we are not maintained fully qualified name in our local system drivers host file.

    Thanks for the all replies.

    Regards

    Vijaykumar

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