credit information in fact sheet

[Former Member]

Hi All,

We are unable to view ECC fields in the account fact sheet. Credit Information and Back orders view is added in the fact sheet. however no information is displayed.

We have maintained the standard configuration as suggested in the SMOFPARSFA table CRMCFSOLTP field to map the RFC connection to the ECC system.

Still we see "No result found" in the Credit information and back orders assignment block.

Please suggest if any additional configurations have to be made.

[Former Member]

We don have any dump in the ECC system and the RFC user has all the authorizations.

[Former Member]

Hi,

Are you sure the BP hast credit informations?

Else check the function modul CRMT_ERP_FACT_SHEET_RETRIEVE. It is the coding that actually calls the rfc fuba in the ECC (-> CRM_CCKPT_EXPORTSUMMARY). Check it the table ET_ERP_CREDITINFO is filled while debugging.

Line 302:

GT_ERP_CREDITINFO = ET_ERP_CREDITINFO.
  GT_ERP_LASTSALES  = ET_ERP_LASTSALES.
  GT_ERP_BACKORDERS = ET_ERP_BACKORDERS.

Regards,

Thea

[Former Member]

Hi,

We have set the BD97 and are able to create ECC sales orders from CRM

[Former Member]

Check in ERP, if the user assigned t the RFC conection that you set on your middleware parameters is able do display FD33 transaction.

Check if the system issued any dump in ST22 transaction on ERP side.

Regards,

Susana Messias

[Former Member]

Hi.

Have you set BD97 transaction?

Regards.

Susana Messias