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PO release workflow is showing "Worflow system" instead of user name in the Agent field.

Hi Guru's,

when the workflow for PO approval is launched, I see as Agent ID the user name in the Start Event Received and (Sub)workflow created, but in the Workflow started step I see the "Workflow system" and not the User Name.

I would like to see the user name also in Workflow started step. BTW in dev and quality systems I see the User Names in all three steps. Do you have any idea, what is impacting this?


Thanks in advance!

Jozsef

workflow.png



Accepted Solutions (0)

Answers (3)

Answers (3)

former_member218277
Active Participant
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Hi Jozsef,

As Mike and Anjan mentioned, it is standard behavior to show workflow system user WF-BATCH as the agent of the none user interaction steps.

Note 2108489 (Replacing WF-BATCH as work item initiator with user) has a solution to change the WI_CRUSER field (work item initiator). To implement the solution the corresponding step in the workflow needs to be changed and also the SWPA setting.

Kelly


pokrakam
Active Contributor
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This is normal and nothing to worry about. Workflows are started via RFC and there are several reasons it may switch context.

If you are running a test with yourself as a possible approver in dev/QA, the system will stay in your user context for synchronous execution. But if someone else is the first recipient, there is no need to and it may switch to background. System load can affect this too - it may switch to aRFC when it's busy, it may even execute on another application server.

anjan_paul
Active Contributor
0 Kudos

Hi,

This is standard and universally accepted procedure. Whenever PO got released by workflow, it is posted by Wf-batch . If you change it with multilevel approval, whose name will be in approvers field. Also in respect of audit, it will be easily find what are PO approved by workflow instead of manual. And from workflow log, approver name can be easily found.

Thanks.