BIPST 2.1.3 unable to logon to 4.2 CMS

[thierry_baraton]

• First connexion wth local BIPST 2.1.3 on 4.2sp5 patch 3 SAP BO Platforme..
• BIPST tool and SAP BO is on the same serveur. connexion is ok.
• Then i connect this tool with 4.1 sp5 cms => ok.
• then i connect bipst (first job) on local or with cms server name to reach local 4.2 server. unable to connect. on landscape configuration current sdk is 4.1. we can't change for 4.2..

[thierry_baraton · Accepted solution]

Solution

if your program is install in c:\temp\a

You must go to delete this file :preferences.xml

this file is in this directory: C:\Users\myusername\AppData\Roaming\BISupportTool

where myusername is your Windows account.

easy isn't it !

[Toby_Johnston]

Hi Thierry,

Once reconnecting to 4.2 system it should detect that SDK change is needed. However, if this is not happening you can force it to use one or the other in Preferences-->General-->BI Platform SDK Settings-->SDK Version. Choose 4.2SP4+ and then check the box Force SDK Version and click confirm. It will prompt a restart of the client then try to connect to the 4.2 SP5 system.

Let me know if you still face trouble.

Sincerely
Toby Johnston
SAP America, Inc.

[thierry_baraton]

I try to do this,

my bispt is killing, then restart

but unfortunately i've this message

The BI Platform Support Tool has detected a mismatch in the BI Platform SDK version used in this session and what is defined in the user preferences. To allow for proper functionality, a secondary assistant application will launch and complete the following: