BI Administrators Cockpit Network error occurred

[Former Member]

Hello,

I have a problem whit BI Administrators' Cockpit, all menu information has the error Network error occurred and I do not know what the problem is. I uploaded a printscreen whit the error message https://ibb.co/cZNUS9

Please, can you help ?

BR,

Ovidiu

[former_member230921]

Also check if CMC with http/https, then REST URL must be in http / https otherwise browser wont send the request to backend .

[ayman_salem]

The "BI Administrators' Cockpit" uses the "RESTful Web Service". Therefore, check that the RESTful Web Service is correctly configured in your system (CMC-> Applications-> RESTful Web Service) (ex.: http://<xxxxxx.domain>:6405/biprws).

If you work behind the firewall, make sure that the port used for RESTful is not blocked (default: 6405).

You can check it in your browser, enter the RESTful URL and if it works, you'll get a result like:

<service xmlns="http://www.w3.org/2007/app" xmlns:atom="http://www.w3.org/2005/Atom">
  <workspace>
    <atom:title type="text">Repository</atom:title>
    <collection href="http://xxxxxx.domain:6405/biprws/infostore">
      <atom:title type="text">InfoStore</atom:title>
    </collection>
  </workspace>
</service>