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Sep 10, 2018 at 01:17 PM

How to integrate C4C with SAP Analytics Cloud



I am working with a colleague on a Cloud Analytics Solution that will present data from various sources onto a single dashboard solution. As part of this project, we require support activity related data - which is sourced on the team's C4C instance.

My question is: How is it possible to connect C4C to SAC?

On SAC, there is an existing integration scenario option:

Selecting this brings up the following options:

What Authentication type is correct here?

What User Name and Password should be used? Should an account be created only for the purpose of connection?

I am the Admin of the C4C platform so I have access to all areas. However, I don't know where to start re. this requirement. Is there a step by step guide for this available anywhere?

Thanks and Regards



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