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Former Member

Users not able to print local (frontend)

SAP users are not able to print LOCL (front-end). The error message found in SP01 is waiting for formatter. This is no dump on ST22 related to this problem. SM21 is clean as well. SM66 looks OK. There are plenty of spool work process in wait status (SM50). How to troubleshoot this problem?

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3 Answers

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    Former Member
    Jul 24, 2009 at 02:05 AM

    Hi,

    Take a look @ note

    Note 854044 - Front-end printing with control technology does not work

    ============================

    Have u scheduled SAP_REORG_SPOOL Job. If not scheduled that Job.

    If the spool requests are old delete them. There are limitations on the number of spool requests you will find a number of SAP notes regarding this (48400, 130978, 16083).

    Can u look @ the trace file errors of spool work process(errors will be in red color). please paste the trace files errors here.

    Regards,

    Ravi

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    • Former Member Former Member

      Hello.

      Is this an issue across all of the users?

      The way i would look into this is first look at the user in SU01. Does the user have local as the printer default and is print immediately checked?

      From there i would have a look at the spool using transaction SP01. Is this beginning to get full?

      If it is just specfic users is there any differences with the SAPGui's to someone that it works with? Does the users have SAPLPD coming up? This often gives a better error than the spool. If it is what is the error.

      Sorry if you have already looked into this but this is the process i always work through with printing errors

      Kind Regards,

      Emily

      Edited by: Emily Needham on Jul 28, 2009 3:24 PM

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    Former Member
    Jul 24, 2009 at 05:59 AM

    is this problem comes in standerd T-code or Z program . check the LPT option also.

    Thanks

    presu

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    Former Member
    Jul 28, 2009 at 04:04 AM

    Hi,

    who is need print option their have SP02 authorization. Then u can select option for SU01 level.

    Regards

    kesavan.A

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