cancel
Showing results for 
Search instead for 
Did you mean: 

Users not able to print local (frontend)

Former Member
0 Kudos

SAP users are not able to print LOCL (front-end). The error message found in SP01 is waiting for formatter. This is no dump on ST22 related to this problem. SM21 is clean as well. SM66 looks OK. There are plenty of spool work process in wait status (SM50). How to troubleshoot this problem?

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

who is need print option their have SP02 authorization. Then u can select option for SU01 level.

Regards

kesavan.A

Former Member
0 Kudos

is this problem comes in standerd T-code or Z program . check the LPT option also.

Thanks

presu

Former Member
0 Kudos

Can you tell me more about the LPT option? I have no clue what LPT is.

Former Member
0 Kudos

Hi,

Take a look @ note

Note 854044 - Front-end printing with control technology does not work

============================

Have u scheduled SAP_REORG_SPOOL Job. If not scheduled that Job.

If the spool requests are old delete them. There are limitations on the number of spool requests you will find a number of SAP notes regarding this (48400, 130978, 16083).

Can u look @ the trace file errors of spool work process(errors will be in red color). please paste the trace files errors here.

Regards,

Ravi

Former Member
0 Kudos

I don't think note 854044 apply to me. Because my BASIS version is 4.6C.

Yes, the SAP_REORG_SPOOL job is scheduled.

spool consistency check is OK

job RSPO1041 is scheduled

standard jobs are scheduled

I am not able to find the error on the trace file a few days back.

Former Member
0 Kudos

Hello.

Is this an issue across all of the users?

The way i would look into this is first look at the user in SU01. Does the user have local as the printer default and is print immediately checked?

From there i would have a look at the spool using transaction SP01. Is this beginning to get full?

If it is just specfic users is there any differences with the SAPGui's to someone that it works with? Does the users have SAPLPD coming up? This often gives a better error than the spool. If it is what is the error.

Sorry if you have already looked into this but this is the process i always work through with printing errors

Kind Regards,

Emily

Edited by: Emily Needham on Jul 28, 2009 3:24 PM