How does EWA determines...?

[Former Member]

Hello my friends!

I would appreciate your help with the following question.

How does the EWA report determines the following values, that means what does it check from the monitored system to get

values for the following:

- Avg. Availability per week

- Avg. DB request time in dialog task

- Avg. DB request time in updated task

Thanks in advance and best regards.

[frank_wagner2]

Hi,

- Avg. Availability per week

I'm not sure, but I think this is from the availability file stored in work directory of the instance. It is not using CCMSPING or other CCMS functions, this is why availability in EWA is often not correct (e.g. if you have a network failure). Also not sure, but I think the KPI Report within solman uses CCMSPING for availability.

- Avg. DB request time in dialog task

From workload stats - same value as in transaction st03n

- Avg. DB request time in updated task

From workload stats - same value as in transaction st03n

Regards,

Frank