any help or suggesttions anyone has regarding this problem would be most welcome.
We are rolling out BOXI r2 Deski to users to report on Trent data on an Oracle 9 database. When they refresh reports they get the message: The following data providers hsve not been successfully refreshed: Query 1 (DMA0007). If they click the refresh button again the report is refreshed without further messages. These users are members of a group created within the CMC. My user id is a member of the Administrator group with Full Control in all areas. I don't get the message when I refresh reports.
As a test, I set-up a user with membership of a locally defined group and after logging on with it got the message. When I changed the user's membership to Administrator and logged on again the message did not appear when I refreshed a report.
Since the DMA0007 message gives no indication of the cause of the problem, I tried scheduling a report. Scheduling the report to run for myself was successful but for the test user, as a member of a locally defined group, it failed with the message Cannot load linked universes. (UNV0011). I am assuming that UNV0011 is the underlying cause.