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Former Member
Jul 23, 2009 at 10:41 AM

Sales Return and credit memo

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Dear All

Little confused, kindly tell me correct method.

Sales return:

1. Sales order >Delivery > Billing > Return Order >Return Delivery-Credit Return

Credit memo

1. Sales order >Delivery >Billing >Credit memo request >credit memo

confusion is that when goods are recieved back due to customer rejection, we issue credit memo, which above step should be followed

Please kindly guide me.

Regards

Sandeep Bhowmick