To make mandatory fields

[Former Member]

Dear All,

Im the new one to Solman. In solution manager we want to make some fields as mandatory is it possible?..

i have tried with config it is giving error message but the transaction get saved.

my request is without entering the vaues in the following fields system should not allow to save the Ticket.

is it possible via user exit?.. if possible give the user exit name and your valuable guidance

the fields are

1.Description

2.Sold to Party

3.Reported By

4.Supported By

5.Message Processor

6.Category

7.Subject

Regards

Anand

[raguraman_c]

Hi,

You can make use of the BADI ORDER_SAVE. Check these FMs also BAPI_ACTIVITYCRM_GETDETAILMULT and BAPI_ACTIVITYCRM_CHANGEMULTI, tables CRMD_ORDERADM_H and CRMD_ORDERADM_I.

Hope this helps.

Feel free to revert back.

-=-Ragu