problem downloading access sequence from ECC to CRM

[diana_kong]

Hi there,

I am having problem downloading a newly added access sequence from ECC to CRM in the Production environment.

I used DNL_CUST_CNDALL and I added the new access sequence to the filter of T682, T682I, T682T, T682Z, T682V. I have compared the filters in table SMOFFILTAB and they look the same in all environments.

The download works fine in development, and testing environment but not in production.

What information I can use to trouble shoot the issue?

Many thanks for your advice.

[diana_kong]

The log SLG1 showed records are posted to table T682, T682T, T682I, T682V, T682Z without any errors.

The client was opened via SCC4 for cross-client customizing, repository update and client dependent customizing.

However, the access sequence is not shown in CRM.

Please advise.

Thank you!

[diana_kong]

I have resolved the problem. It was an issue in the filter of R3AC5.