Hello Experts here is the scenario
User A goes into SAP creates a sales order adds the order alert pops up. User A writes in the Remarks and sends saves.
User B gets the email and decides to authorize it. User B is able to see the USER A remarks with ease. User B authorizes the order with a remark.
User A gets email which shows accepted order. User would like to see remarks but cannot see the text button is grayed out.
neither USER A nor USER B remarks/text are visible.
Does anyone know how i can see the remarks posted by USER A please note this is ALL happens in alerts
the field name is OALR.USERTEXT
Thank you for any information you may have regarding the issue.
so far i was able to reproduce this on every database.