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quality notifications

Hi, what are functions or benefits of quality notifiations in qm module? pls advise how to use the same.

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  • Best Answer
    Posted on Jul 22, 2009 at 04:31 PM

    Quality Notification used to record & document internal & external problem/ defect.

    We can create QN mainlly for following three category:

    Complaint against Vendor

    Complaint from customer

    Internal problem.

    In quality notification we can assign diff task to diff responsible. Base on that system send alert to responsible for task.

    For detail information please follow link:


    Please let us know if you have any specific concern regarding notification.

    Hope this helps.


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  • Posted on Jul 22, 2009 at 04:35 PM

    Dear Yadav

    Notification the best process available to counter all the non conformances. it can be related vendor, customer or internal issues. Notification is a document which contain all defect and issue related datas

    The typical notification uses workflow. please find one of such flows

    1)Creat notification type through QM01

    2)Put the detials wherever required (plant, subject, priority)

    3) Author has to identify the immediate task (header task) and has to assign it to the task owner.

    4) Item level information can also be filled if preventive actions are to be recorded. This includes defect location, defect types , Causes and Preventive tasks (item level task)


    5)Identify the co-ordinator who will own this notification process and will keep track of the tasks & will be responsible to complete the notifications


    6) Save the notification

    7)Co-ordinator receives the notification

    8)He checks the notification details and checks whether Author has assigned the correct task and task owners. If required he can change and also add tasks

    9)Once Co-ordinator is satisfied with the notification content he selects the immediate task and releases it. (green flag)

    10) Co-ordinator also releases the item level task (green flag). The status of the task changes from TSOS to TSRL

    11) after all tasks are released Notification is put in process by releasing the green flag

    12) Now the task owner receives the task

    13) Task owner shall perform the assigned tasks, complete the notification by giving the necessary details and clicking on the u2018completeu2019 task button. The status of the task changes from TSRL to TSCO.

    14) Once the task is completed Co-ordinator receives information that the task has been completed and can be verified.

    15) Co-ordinator verifies the task completed and has to make it to u2018successfulu2019 if satisfied with the activities. TSCO to TSCO TSSC

    16)The status of the task will change from TSCO to TSCO TSSC

    17) The same procedure is used for all task whether it is Immediate task or an Item level task

    18)All the tasks have to be made u2018successfulu2019 if the notification has to be completed.

    19) Once all the tasks are made u2018successfulu2019 and no further actions are pending Co-ordinator can complete the notifications

    20)He has click on the u2018Completeu2019 tab to do the same as shown below.

    21)Completion of all the tasks will be indicated in the notification u2018Statusu2019 as u2018ATCOu2019 (All tasks Completed)

    22)As we have to record the cost element of the notification it will automatically take you to KB21N transaction for capturing the activity cost.

    23)Notification gets completed by this. Author and task owners get the information of the completion of the notification.

    24)Task owners will be getting alerts for the completion of the task prior to the completion date and also if it is over due, with respect to the deadline manager system.

    Regards Gajesh

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